2004-02-11 Catalyzing Collective Action on the Net http://conferences.oreillynet.com/cs/et2004/view/e_sess/4797 (Marc Smith) "sociology is a treasure trove of concepts to lead us through this space." [bingo] loads of stuff that contribute to this question: "what do people need to interact successfully?" being social is about finding your place in the network and hierarchy and communicating that to other people. [bingo again! and this is especially important in your community and your primary network.] old names for social software: - community - group(ware) - networks - worlds key texts for sociology: [yay!] - the evolution of cooperation (robert axelrod) - governing the commons (elinor ostrom): collective actions in commons is one of the things humans do very well. - the presentation of self in everyday life (erving goffman): how do you walk past someone in the hallway? how do you do being attentive? - the hidden dimension (edward t hall) - social network analysis - visual explanations (edward tufte) - the visual display of quantitative information (tufte) - communities in cyberspace (marc smith) we're going through an inscription revolution because so much of our communication is mediated by inscription. we leave a trace. but are we really dealing with groups? - when is a group not a group? (brian butler) - the groups online are large. they're more like voluntary associations - online groups are like this organisations in that most of the people in them don't do anything. there's a minimal contributing set, a very small number of people, who get most of the work done. Virtual Schelling Points: - social software gives us addresses - sites of coordinated action - affordances for association - places on a landscape that are the ones to go for certain times of interactions. Grand Central Station is a schelling point to meet someone. Yphrum's Law: - murphy backways. - systems that shouldn't work sometimes do, or at least work fairly well. - in large numbers, enough of those systems work that we get things that work reasonably well. Ostrom's design principles for groups to organize and govern themselves: - [this is a great list of things groups need for collective action.] groups need rules, they need respect by external authority, they need inside and outside. a system for monitoring members' behavior. visibility of other people's behavior. [so he's just like said my entire talk in 5 minutes] what plumbing do you need for collective action? - architecture and furniture for association - waste and resource networks - scaffolding or trellis to support collective action * On Usenet: http://netscan.research.microsoft.com loads of datamining tools looking at usenet. [stats being shown about Usenet.] "three million people, or at least three million identities, did" [go to the microsoft public newsgroups. i like using "identity" instead of "person"] a reputation system is something you might figure out from the metrics they're making here. people's style of participation (flamewarrior, answerperson) is pretty stable over time. [the graph of it looks like a fingerprint.] [nice word he keeps using, 'delaminate': 'To split into thin layers.' ...in terms of unpacking complex diagrams.] [it's worth seeing his presentation on these proto-senses he's making.] * Mobile Devices As the New Mouse (phone plus cam plus processor plus internet connection) social implications? laminated reality thw world is a web page, everything is worth clicking on. if everything has a machine readable tag, why not read it? cool device: spotme.ch [so this plus ghost phones. both endpoints of the connections deterritorialising. what does that do to the shape of cyberspace wrt the shape of the real (social) world.] ntag has a tag with a display for other people. it's for brokering conversations. semacode, 2d barcode. * Aura on nutrition labels: "the fog of consumption. it's impossible to figure out what's infront of you." [i was looking at tic tacs like this. they manipulate the text in order to print that a tic tac has exactly *no content whatsoever*.] [i also like this guy says 'cyberspace' rather than internet. it's coming back.] resolutions services: a list of places you go to look up a barcode. for an isbn is looked up at certain places, but UPCs are looked up somewhere else. on cars it's a VIN and you look it up at Carfacts. Auro Blog: when you scan items they appear on the weblog! that's going public in a couple of weeks, and it's work with a pocket PC and a barcode reader. See http://aura.research.microsoft.com/aura/AuraPortal/ "clink and pour interfaces" -- bump your laptops into one another to file transfer.